Cancellation and Refund Policy

Effective Date: July 01, 2025

At ZTOC Sellers Services Private Limited, we strive to provide complete transparency regarding cancellations and refunds related to franchise applications or services through our website https://ztocsellersserviceprivatelimited.com/.

1. Cancellation Policy

• Once a franchise application is submitted and processed, it cannot be cancelled.
• Service bookings, consultations, or onboarding processes once initiated are non-cancellable.
• If any cancellation is permitted under special circumstances, it will be communicated explicitly in writing.

2. Refund Policy

• We do not offer refunds for franchise registration fees, processing fees, or any service fees once payment is successfully processed.
• Refunds are only applicable if an error is caused from our end (e.g., double payment or technical issue).
• Any approved refund will be processed within 7-10 working days to the original payment method.

3. No Refund in Case of Disqualification

If a franchise applicant is disqualified due to incomplete, inaccurate, or false information, no refund shall be provided.

4. Contact for Queries

If you believe there is an error in billing or payment, or have any queries regarding cancellation or refunds, please contact us:

ZTOC Sellers Services Private Limited
Email: support@ztocsellersserviceprivatelimited.com